Job Responsibilities
· Greet customers at the transaction counter in a friendly courteous and professional manner.
· Operation of cash register
· Handle, record and account for all transactions.
· Thank customers for their business
· Offer assistance and services
· Maintain store appearance standards
· Stock and clean merchandise and supplies
· Maintain full, fresh and clean coffee station
Job Requirements
Customer Service
· Out going friendly attitude
· Greet and acknowledge all customers
Ø Hi, How are you?
Ø Welcome to .....(Said Station)
· Assist each customer
Ø Recommend current promotions
Ø Directions / local attractions
Ø Offer supplemental products
Ø Process transactions fast and efficiently
· Thank all customers for their business
Communication
· Advising dealer of all customer complaints, requests, and comments.
· Maintaining strong communication lines with team members and management.
Station Safety
· Cash Handling procedures
· Full understanding of Stage 2 equipment
· Knowledge of gasoline shut off devices and fire suppression in case of emergencies
· Personal safety / Robbery prevention
· Follow all station safety rules and procedures
Shift Accountability
· Collection of cash and making correct change
· Money drop / pick-up procedures
· Accurate completion and balancing of shift reports
Maintain Interior Appearance of Store
· Trash receptacles cleaned and emptied
· Floor swept & mopped as needed
· Windows cleaned and free of streaks
· Transaction area clean and uncluttered